Ordering & payments

Ordering 

Once you have placed your order, if you have supplied us with the correct email address, you will receive an email confirmation. Note that it is your responsibility as a customer to ensure that all information provided, such as name, e-mail address, postal address etc. are correct. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at info@ectesport.com and we will promptly correct any information found to be incorrect.

If we for any reason are unable to fulfill your order, we will let you know at our earliest convenience. If we have already received payment for the order we will refund the applicable amount using the same payment method used to make the payment.

Card Payment - quick and secure 

We accept cards with MasterCard or Visa symbols, as well as American Express Cards. If the credit card transaction is approved, the amount will be debited and you will receive an order confirmation in your email. If you return any items the balance will then be refunded onto your card. If the card transaction is not approved your order will be canceled. Please contact your bank or card provider if you have any questions about this.

Currency & VAT

Euro (EUR) is the only currency accepted at www.ectesport.com and VAT is included in all our prices. 

Security

To make card purchases with us as secure as possible all information is sent in encrypted form using SSL (Secure Sockets Layer). This means that the information is passed through a secure connection and that your card details cannot be read by external parties